Refund policy

Quick Summary: In Store Retail items can be returned within 30 days if unused. Any discounted and online store/preorder items are final sale.

Last updated: August 19, 2026

This policy outlines how returns, exchanges, and refunds are handled for purchases made through Oklahoma Shirt Company.

~~

Return Eligibility

We accept returns on our preprinted retail items within 30 days of purchase.

To be eligible for a return, items must be:

• Unworn and unwashed
• In original condition
• Accompanied by proof of purchase

If 30 days have passed since your purchase, we are unable to offer a refund or exchange.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Sale items
• Preorder / Online Store Purchases 
• Gift cards

~~

Refunds

Approved refunds are typically processed within 10 business days.

We do not offer refunds for discounted or online store/preorder items.

You will receive an email confirmation that includes:

• The refund amount
• The original payment method used

Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 10 business days have passed since your refund confirmation, contact team@oklahomashirtcompany.com.

How to Start a Return

To initiate a return, please deliver or mail your item within 30 days of purchase.

If mailing your return, include your original packing slip and send to:

Oklahoma Shirt Company
C/O Returns
26 NE 10th St.
Oklahoma City, OK 73104

You may also contact us at team@oklahomashirtcompany.com with any return questions.

~~

Exchanges

Exchanges are available for retail items only and are subject to product availability.

We do not offer exchanges for discounted or online store/preorder items.

To request an exchange, email team@oklahomashirtcompany.com before sending your item.

Ship approved exchange items to:

Oklahoma Shirt Company
C/O Exchanges
26 NE 10th St.
Oklahoma City, OK 73104

~~

Shipping Costs

• Customers are responsible for return shipping costs for size exchanges or voluntary returns
• Original shipping costs are non-refundable
• If a refund is issued, return shipping costs may be deducted

~~

Inspection and Approval

All returned items are inspected upon receipt.

You will receive an email notifying you whether your return has been approved or denied.

Denied returns may be:

• Shipped back to you at your expense
• Disposed of upon request

If return shipping is requested after denial, an invoice must be paid before shipment.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us immediately.

Email the following to team@oklahomashirtcompany.com:

• A clear photo of the issue
• Your order number

We will work with you to resolve the issue.

~~

European Union 14-Day Right of Withdrawal

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

Items must be:

• Unworn and unused
• In original packaging
• Accompanied by proof of purchase

Contact Information

If you have questions about returns, refunds, or exchanges, contact us:

Oklahoma Shirt Company
26 NE 10th St.
Oklahoma City, OK 73104
United States

Email: team@oklahomashirtcompany.com
Phone: (405) 455-4600